Sales Policy
Effective Date: February 18, 2025
At MOTOPIC, we are committed to offering high-quality motorcycle accessories at competitive prices. Our Sales Policy provides the terms and conditions that govern your purchases from our website motopic.xyz. By placing an order with us, you agree to comply with the following terms.
1. Product Availability
All products listed on MOTOPIC are subject to availability. While we strive to maintain an accurate inventory, in some cases, an item may be out of stock. If the product you ordered is unavailable, we will notify you and provide options, including canceling the order or selecting a similar item. If your order is canceled, we will issue a full refund.
2. Pricing
Prices on MOTOPIC are displayed in U.S. Dollars (USD) and are subject to change without notice. While we make every effort to ensure that prices are accurate, errors may occasionally occur. If a product is listed at an incorrect price, we will contact you before processing your order. You will have the option to accept the revised price or cancel your order.
3. Payment Methods
We accept various secure payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment systems. Payment for your order will be processed at checkout, and once your payment is authorized, your order will be confirmed.
4. Order Confirmation
Upon successfully placing your order, you will receive an order confirmation email that includes your order number, the products purchased, the total amount, and an estimated delivery date. If you do not receive this email, please check your spam folder or contact us for assistance.
5. Shipping and Delivery
We offer a variety of shipping options to suit your needs. Shipping costs are calculated based on the size and weight of your order, as well as your shipping address. Estimated delivery times will be provided at checkout. Please note that delivery times are estimates and may be affected by weather conditions or shipping carrier delays.
6. Sales Tax
Sales tax is applied to orders based on your shipping address and local tax laws. The applicable tax will be calculated during checkout and added to your order total.
7. Order Cancellations
You may cancel your order within 24 hours of placing it by contacting our customer service team at info@motopic.xyz. After this period, we may not be able to cancel your order if it has already been processed or shipped.
8. Returns and Refunds
If you are not completely satisfied with your purchase, we offer a 30-day return policy for most products. Items must be in new, unused condition and returned with the original packaging. Please refer to our Refund and Returns Policy for more information.
9. Promotions and Discounts
From time to time, we may offer promotions, discounts, or special deals. These offers are subject to terms and conditions, and we reserve the right to modify or cancel any promotion at any time. All discounts and offers are subject to availability and may not be combined with other offers unless specified.
10. Customer Support
If you have any questions or concerns about your order, products, or our Sales Policy, please contact our customer service team. We are here to assist you with any inquiries and ensure you have a smooth shopping experience.
Contact Us
For any questions or support related to our Sales Policy, please reach out to us:
MOTOPIC
Email: info@motopic.xyz
Phone: 201-788-7226
Website: motopic.xyz