Shipping Policy
Effective Date: February 18, 2025
At MOTOPIC, we are committed to ensuring a smooth and efficient shipping experience for all our customers. Please read our Shipping Policy below to understand the details about shipping rates, delivery times, and other important information.
1. Shipping Methods
We offer a variety of shipping options to cater to your needs. During checkout, you will be able to select from standard, expedited, or express shipping options. Available options depend on the size of your order and your delivery address.
2. Shipping Rates
Shipping rates are calculated based on the weight and dimensions of your order, as well as the shipping destination. The total shipping cost will be displayed at checkout before you complete your purchase. We strive to provide competitive and transparent shipping rates.
3. Order Processing Time
Orders placed on MOTOPIC will be processed within 2-3 business days. Orders are processed and shipped Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed the next available business day.
4. Estimated Delivery Time
Delivery times vary based on the shipping method selected and the delivery location. Estimated delivery times will be provided during checkout. Please note that shipping times are estimates and may be subject to delays due to factors beyond our control, such as weather or carrier issues.
5. Domestic Shipping
We offer shipping within the United States. We use reliable carriers like USPS, FedEx, and UPS for delivery. Once your order is shipped, you will receive a tracking number to monitor your shipment’s status.
6. International Shipping
At this time, MOTOPIC ships only within the United States. We are working to expand our shipping capabilities and will notify customers once international shipping options are available.
7. Order Tracking
Once your order has shipped, you will receive an email with your tracking number and a link to track your package. You can use this tracking number to check the status of your order during transit.
8. Shipping Delays
While we make every effort to ensure timely delivery, MOTOPIC is not responsible for delays caused by shipping carriers, weather conditions, or any other external factors. We recommend contacting the shipping carrier directly for any delays.
9. Shipping Address
Please ensure that your shipping address is accurate and complete. MOTOPIC is not responsible for any delays or issues caused by incorrect or incomplete address information. If you need to make changes to your shipping address, please contact us as soon as possible before your order ships.
10. Lost or Damaged Items
If your order is lost or damaged during shipping, please contact us immediately at info@motopic.xyz or 201-788-7226. We will work with the carrier to resolve the issue, and if necessary, we will issue a replacement or refund.
11. Additional Shipping Information
If you have any special shipping requirements or requests, please contact us before placing your order. We will do our best to accommodate your needs.
Contact Us
If you have any questions about our Shipping Policy, feel free to reach out to us:
MOTOPIC
Email: info@motopic.xyz
Phone: 201-788-7226
Website: motopic.xyz